Policies
Product
Information
Each piece of jewelry from Yuko Ebina Designs (YED) is handcrafted and made to order using the finest quality semi-precious gems, gold filled and sterling silver metal findings. Each piece is unique and may differ slightly in size, color, and cut due to natural variations in gemstones and also due to its handcrafted nature. Occasionally, an item may become discontinued and/or out of stock so please check back periodically. We reserve the right to modify and/or remove the contents of this site. All designs shown can be recreated in other colors. All pieces can be customized to complement specific dress colors for bridal parties. Please call or e-mail for additional information.
Product Care
Most of our pieces are very delicate and very easy to tangle. Tarnishing and or oxidization is expected with any piece of jewelry, but for the longevity of your piece, please keep away from perfumes, hairsprays, refrain from showering with it on, and store away from other items that may facilitate tangling.
Payment Information
Accepted forms of payment include cashiers check, money orders or through Paypal.com.
Shipping Information
All pieces are made to order and require 2-4 weeks for completion. You may change or cancel your order within 24 hours after the order has been placed provided that production has not commenced. Your order will be shipped only after payment has been received, with signature confirmation and tracking number. An e-mail notification will be sent when your order has been shipped. YED will not be held liable for an order that is lost, or signed for by someone other than the intended recipient.
Return Policy
Our customer's satisfaction and happiness is of utmost importance to us. If for any reason you are unsatisfied with your purchase, you may return the piece to us for an exchange provided that the piece is unused and in its original packaging within seven days.
Each piece of jewelry from Yuko Ebina Designs (YED) is handcrafted and made to order using the finest quality semi-precious gems, gold filled and sterling silver metal findings. Each piece is unique and may differ slightly in size, color, and cut due to natural variations in gemstones and also due to its handcrafted nature. Occasionally, an item may become discontinued and/or out of stock so please check back periodically. We reserve the right to modify and/or remove the contents of this site. All designs shown can be recreated in other colors. All pieces can be customized to complement specific dress colors for bridal parties. Please call or e-mail for additional information.
Product Care
Most of our pieces are very delicate and very easy to tangle. Tarnishing and or oxidization is expected with any piece of jewelry, but for the longevity of your piece, please keep away from perfumes, hairsprays, refrain from showering with it on, and store away from other items that may facilitate tangling.
Payment Information
Accepted forms of payment include cashiers check, money orders or through Paypal.com.
Shipping Information
All pieces are made to order and require 2-4 weeks for completion. You may change or cancel your order within 24 hours after the order has been placed provided that production has not commenced. Your order will be shipped only after payment has been received, with signature confirmation and tracking number. An e-mail notification will be sent when your order has been shipped. YED will not be held liable for an order that is lost, or signed for by someone other than the intended recipient.
Return Policy
Our customer's satisfaction and happiness is of utmost importance to us. If for any reason you are unsatisfied with your purchase, you may return the piece to us for an exchange provided that the piece is unused and in its original packaging within seven days.
